Symantec pcAnywhere™ 12.5 Host & Remote

The number one best-selling remote control software.*

Symantec pcAnywhere™ 12.5 Host & Remote

Enables you to use a computer to access and control another computer, establishing a safe and secure one-one-to-one connection to remotely retrieve documents, view archived data, or even troubleshoot issues.

- Navigation is easy and fast
- Remote connection is secure
- Support is compatible on multiple platforms

** Includes license and 1-year support. To purchase coverage for more than one PC, please update the quantity in the shopping cart as you wish.

For Upgrade and Renewals information, call 1-855-487-1448.

Benefits

  • Reliable, protected remote connectivity
    Gateway functionality makes it easier for remote users to find the hosts they need—even when they’re behind firewalls or routers or that don’t have fixed or public IP addresses.
  • Support for multiple platforms
    Users can connect to and manage computers running Microsoft® Windows®, Linux®, Mac OS® X Universal, or Microsoft Pocket PC operating systems.
  • Efficient remote troubleshooting
    Best selling Symantec pcAnywhere™ gives technical support personnel powerful remote management and problem-solving tools. Problems can be diagnosed quickly and corrected on desktops, laptops, and servers by viewing and controlling them remotely. If necessary, users can even run crucial operating system utilities on a remote system. Robust file transfer capabilities include support for efficient batch transfers.
  • Simple and quick navigation
    Users enjoy a familiar interface and automated connections.

Features

  • Symantec pcAnywhere™ 12.5 employs a single setup for all supported languages.
  • Lightweight Quick Connect application allows simple access to frequently used remote connections.
  • Multiple monitor support allows you to specify a monitor to view or to scroll among all attached monitors on the host computer
Smart card authentication
  • Supports all PC/SC-compliant smart cards.
  • Native whiteboard support provides a two-way communication tool for a technician and an end user to collaborate. Standard drawing features are used to mark the screen for both users to see.
Simple and quick file transfer
  • IMPROVED! Use standard copy and paste commands to initiate file transfer.
Easy management of multiple sessions
  • IMPROVED! A dedicated tab displays thumbnails of all active sessions when multiple sessions are open. This thumbnail view allows users to jump directly to a session by clicking on the thumbnail or by navigating with keyboard shortcuts.
Support for multiple authentication types
  • IMPROVED! Now a single host configuration can use two authentication types. For example, Microsoft® Active Directory® users and local administrators can both authenticate to the same host.
Better performance in large Active Directory environments
  • IMPROVED! Searching for users in large Active Directory environments is less time-consuming. Users can be added directly through an edit box and validated. Local and administrator groups can be added to other authentication types.
More log details to meet compliance needs
  • IMPROVED! Logging, reporting, and notification have been enhanced. FQDN of computers in session, IP addresses, logged-in user names, keyboard and mouse status changes, and additional chat conversations are also logged.

Microsoft Windows 7 (32-bit and 64-bit) Starter/Home Basic/Home Premium/Professional/Ultimate
Windows 2000 Professional/Server/Advanced Server
Windows XP Home/Professional (32-bit and 64-bit)
Windows 2003 Server Standard/Enterprise (32-bit and 64-bit)
Windows Vista Ultimate/Business/Enterprise/Home Premium/Home Basic (32-bit and 64-bit)
Windows 2008 Server
Internet Explorer 6.0 or later

Thin host system requirements for Windows

Microsoft Windows 7 (32-bit and 64-bit) Starter/Home Basic/Home Premium/Professional/Ultimate
Windows 2000 Professional/Server/Advanced Server
Windows XP Home/Professional (32-bit and 64-bit)
Windows 2003 Server Standard/Enterprise (32-bit and 64-bit)
Windows PE
Windows XP Embedded/Point of Service
Windows Vista
Ultimate/Business/Enterprise/Home
Premium/Home Basic (32-bit and 64-bit)
Windows 2008 Server
Internet Explorer 6.0 or later

Thin host system requirements for Linux

Red Hat Enterprise Linux ES 3.0 or later
Red Hat Enterprise Linux WS 3.0 or later
SUSE Linux Enterprise Server 8.0 or later
SUSE Linux 10.0
SUSE Professional 9.3 or later
Novell Linux Desktop 9.0
Intel Pentium (or compatible) processor at 133 MHz or higher
64 MB of RAM
20 MB of hard disk space
CD-ROM or DVD-ROM drive
VGA or higher resolution monitor
Firefox 1.5 or Mozilla 1.6 or later

Thin host system requirements for Mac OS X

Operating system requirements as defined by Apple
Mac OS X 10.4.3 - Firefox 1.5 or Safari 2.0.1 browsers
Mac OS X 10.3.9 - Firefox 1.5 or Safari 1.3.1 browsers
Mac OS X 10.5.x - Firefox 2.0.0.8 and above or Safari 3.1.2 and above browsers

* Source: The NPD Group/Retail Tracking Service (August 2006 to July 2008). Use of this product is subject to acceptance of the Symantec License Agreement included with this product and available for review at www.symantec.com.

Copyright ©2013 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and Norton are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Microsoft, Windows, and Windows Vista are trademarks or registered trademarks of Microsoft Corporation. Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. Other names may be trademarks of their respective owners.