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28 July 2017
Infection Length:
WinRepair Pro
Risk Impact:
Systems Affected:


PUA.WinRepairPro is a potentially unwanted application that gives misleading information about issues on the computer. It then asks the user to pay to fix the issues.

Antivirus Protection Dates

  • Initial Rapid Release version 28 July 2017 revision 005
  • Latest Rapid Release version 19 February 2019 revision 021
  • Initial Daily Certified version 28 July 2017 revision 008
  • Latest Daily Certified version 19 February 2019 revision 023
  • Initial Weekly Certified release date 02 August 2017
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.
Once executed, the application creates the following folders:
  • %ProgramFiles%\WinRepair Pro
  • %SystemDrive%\ProgramData\Microsoft\Windows\Start Menu\Programs\WinRepair Pro
  • %AllUsersProfile%\Administrator\AppData\Roaming\WinRepair Pro
  • %SystemDrive%\Users\All Users\Microsoft\Windows\Start Menu\Programs\WinRepair Pro

The application creates the following files:
  • %ProgramFiles%\WinRepair Pro\Chinese_uninst.ini
  • %ProgramFiles%\WinRepair Pro\Chinese_wrp.ini
  • %ProgramFiles%\WinRepair Pro\CleanSchedule.exe
  • %ProgramFiles%\WinRepair Pro\Danish_uninst.ini
  • %ProgramFiles%\WinRepair Pro\Danish_wrp.ini
  • %ProgramFiles%\WinRepair Pro\Dutch_uninst.ini
  • %ProgramFiles%\WinRepair Pro\Dutch_wrp.ini
  • %ProgramFiles%\WinRepair Pro\eng_uninst.ini
  • %ProgramFiles%\WinRepair Pro\eng_wrp.ini
  • %ProgramFiles%\WinRepair Pro\FileList.wrp
  • %ProgramFiles%\WinRepair Pro\Finnish_uninst_fi.ini
  • %ProgramFiles%\WinRepair Pro\Finnish_wrp_fi.ini
  • %ProgramFiles%\WinRepair Pro\French_uninst.ini
  • %ProgramFiles%\WinRepair Pro\French_wrp.ini
  • %ProgramFiles%\WinRepair Pro\German_uninst.ini
  • %ProgramFiles%\WinRepair Pro\German_wrp.ini
  • %ProgramFiles%\WinRepair Pro\greek_uninst_el.ini
  • %ProgramFiles%\WinRepair Pro\greek_wrp_el.ini
  • %ProgramFiles%\WinRepair Pro\install_left_image.bmp
  • %ProgramFiles%\WinRepair Pro\isxdl.dll
  • %ProgramFiles%\WinRepair Pro\Italian_uninst.ini
  • %ProgramFiles%\WinRepair Pro\Italian_wrp.ini
  • %ProgramFiles%\WinRepair Pro\Japanese_uninst.ini
  • %ProgramFiles%\WinRepair Pro\Japanese_wrp.ini
  • %ProgramFiles%\WinRepair Pro\korean_uninst_ko.ini
  • %ProgramFiles%\WinRepair Pro\korean_wrp_ko.ini
  • %ProgramFiles%\WinRepair Pro\Norwegian_uninst.ini
  • %ProgramFiles%\WinRepair Pro\Norwegian_wrp.ini
  • %ProgramFiles%\WinRepair Pro\polish_uninst_pl.ini
  • %ProgramFiles%\WinRepair Pro\polish_wrp_pl.ini
  • %ProgramFiles%\WinRepair Pro\portugese_uninst_pt.ini
  • %ProgramFiles%\WinRepair Pro\portugese_wrp_pt.ini
  • %ProgramFiles%\WinRepair Pro\Portuguese_uninst.ini
  • %ProgramFiles%\WinRepair Pro\Portuguese_wrp.ini
  • %ProgramFiles%\WinRepair Pro\RegList.wrp
  • %ProgramFiles%\WinRepair Pro\russian_uninst_ru.ini
  • %ProgramFiles%\WinRepair Pro\russian_wrp_ru.ini
  • %ProgramFiles%\WinRepair Pro\spanish_uninst.ini
  • %ProgramFiles%\WinRepair Pro\Spanish_wrp.ini
  • %ProgramFiles%\WinRepair Pro\swedish_uninst.ini
  • %ProgramFiles%\WinRepair Pro\Swedish_wrp.ini
  • %ProgramFiles%\WinRepair Pro\traditionalcn_uninst_zh-tw.ini
  • %ProgramFiles%\WinRepair Pro\TraditionalCn_wrp_zh-tw.ini
  • %ProgramFiles%\WinRepair Pro\Turkish_uninst_tr.ini
  • %ProgramFiles%\WinRepair Pro\turkish_wrp_tr.ini
  • %ProgramFiles%\WinRepair Pro\unins000.dat
  • %ProgramFiles%\WinRepair Pro\unins000.exe
  • %ProgramFiles%\WinRepair Pro\WinRepairPro.exe
  • %ProgramFiles%\WinRepair Pro\WRPUns.exe
  • %ProgramFiles%\WinRepair Pro\xmllite.dll
  • %SystemDrive%\ProgramData\Microsoft\Windows\Start Menu\Programs\WinRepair Pro\Register WinRepair Pro.lnk
  • %SystemDrive%\ProgramData\Microsoft\Windows\Start Menu\Programs\WinRepair Pro\Uninstall WinRepair Pro.lnk
  • %SystemDrive%\ProgramData\Microsoft\Windows\Start Menu\Programs\WinRepair Pro\WinRepair Pro.lnk
  • %AllUsersProfile%\Public\Desktop\WinRepair Pro.lnk
  • %Windir%\Tasks\WinRepair Pro_DEFAULT.job
  • %Windir%\Tasks\WinRepair Pro_UPDATES.job

Next, the application creates the following registry entries:
  • HKEY_LOCAL_MACHINE\SOFTWARE\WinRepair Pro\"TELNO" = "(844) 944-0914"
  • HKEY_LOCAL_MACHINE\SOFTWARE\WinRepair Pro\"ShowExitPage" = "1"
  • HKEY_LOCAL_MACHINE\SOFTWARE\WinRepair Pro\"affiliateid" = "40050"
  • HKEY_LOCAL_MACHINE\SOFTWARE\WinRepair Pro\"utm_source" = "40050"
  • HKEY_LOCAL_MACHINE\SOFTWARE\WinRepair Pro\"utm_campaign" = "40050"
  • HKEY_LOCAL_MACHINE\SOFTWARE\WinRepair Pro\"utm_medium" = "newbuild"
  • HKEY_LOCAL_MACHINE\SOFTWARE\WinRepair Pro\"x-at" = "pub"
  • HKEY_LOCAL_MACHINE\SOFTWARE\WinRepair Pro\"MaxFixLimit" = "F"
  • HKEY_LOCAL_MACHINE\SOFTWARE\WinRepair Pro\"Expired" = "0"
  • HKEY_LOCAL_MACHINE\SOFTWARE\WinRepair Pro\"FirstTimeASPFired" = "1"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"Inno Setup: Setup Version" = "5.5.1 (u)"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"Inno Setup: App Path" = "%ProgramFiles%\WinRepair Pro"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"InstallLocation" = "%ProgramFiles%\WinRepair Pro\"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"Inno Setup: Icon Group" = "WinRepair Pro"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"Inno Setup: User" = "Administrator"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\2Inno Setup: Language" = "en"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"DisplayName" = "WinRepair Pro"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"DisplayIcon" = "%ProgramFiles%\WinRepair Pro\WinRepairPro.exe"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"UninstallString" = ""%ProgramFiles%\WinRepair Pro\unins000.exe" /silent"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"QuietUninstallString" = ""%ProgramFiles%\WinRepair Pro\unins000.exe" /SILENT"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"DisplayVersion" = "3.6"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"Publisher" = ""
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"URLInfoAbout" = ""
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"HelpLink" = ""
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"NoModify" = "1"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"NoRepair" = "1"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\2InstallDate" = "20170728"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\2MajorVersion" = "3"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"MinorVersion" = "6"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinRepair Pro_is1\"EstimatedSize" = "2D81"

The application performs a scan and displays misleading information about issues on the computer.

The application then asks the user to pay in order to fix the listed issues.

You may have arrived at this page either because you have been alerted by your Symantec product about this risk, or you are concerned that your computer has been affected by this risk.

Before proceeding further we recommend that you run a full system scan . If that does not resolve the problem you can try one of the options available below.

If you are a Norton product user, we recommend you try the following resources to remove this risk.

Removal Tool

If you have an infected Windows system file, you may need to replace it using the Windows installation CD .

How to reduce the risk of infection
The following resources provide further information and best practices to help reduce the risk of infection.

If you are a Symantec business product user, we recommend you try the following resources to remove this risk.

Identifying and submitting suspect files
Submitting suspicious files to Symantec allows us to ensure that our protection capabilities keep up with the ever-changing threat landscape. Submitted files are analyzed by Symantec Security Response and, where necessary, updated definitions are immediately distributed through LiveUpdate™ to all Symantec end points. This ensures that other computers nearby are protected from attack. The following resources may help in identifying suspicious files for submission to Symantec.

Removal Tool

If you have an infected Windows system file, you may need to replace it using the Windows installation CD .

How to reduce the risk of infection
The following resource provides further information and best practices to help reduce the risk of infection.
Protecting your business network

The following instructions pertain to all current Symantec antivirus products.

1. Performing a full system scan
How to run a full system scan using your Symantec product

2. Restoring settings in the registry
Many risks make modifications to the registry, which could impact the functionality or performance of the compromised computer. While many of these modifications can be restored through various Windows components, it may be necessary to edit the registry. See in the Technical Details of this writeup for information about which registry keys were created or modified. Delete registry subkeys and entries created by the risk and return all modified registry entries to their previous values.