Norton Family Premier

Details about your Norton subscription:

• Your subscription begins when your purchase is completed for online payments, (or otherwise, when your payment is received). You must download and install on each device, or complete enrollment to be protected.
• By subscribing, you are purchasing a recurring subscription which will automatically renew after the first term.
• The price quoted today is valid for the first term of your subscription. Depending on your selection, your subscription will then automatically renew and be billed at the applicable renewal price found here. The price is subject to change, but we will always send you a notification email in advance.
• You can unsubscribe any time at manage.norton.com or by contacting Norton Support. For more details, please visit the Norton Return Policy.
• Your subscription includes coverage on the specified number of devices and protection updates and features may be added, modified or removed subject to the acceptance of the Norton License Agreement.

¹ Norton Performance: For more detailed information about Norton product performance tests, please see:

AV-TEST, “Best Protection 2016 Award,” February 2017

AV-TEST, “Product Review and Certification Report,” September-October 2017

PassMark Software, “Consumer Security Products Performance Benchmarks (Edition 1),” November 2017

² Virus Protection Promise: To be eligible for the Virus Protection Promise, you must have a qualifying Norton subscription and unless you have Norton Small Business, you must also have purchased, renewed or upgraded that Norton subscription directly from Symantec, or activate automatic renewal with Symantec. If a Norton expert is unable to remove the virus from your device, then you may receive a refund based on the actual price paid for the current term of your qualifying Norton subscription. If you purchase a Norton bundle (a qualifying Norton subscription purchased with another Norton offering), your refund will be limited to the Manufacturer’s Suggested Retail Price (MSRP) of your qualifying Norton subscription for the current term, not to exceed the total bundled price paid. Or, if your bundled purchase contains a qualifying Norton subscription with a non-Norton product, your refund will be limited to the Manufacturer’s Suggested Retail Price (MSRP) of only your Norton qualifying subscription for the current term, not to exceed the total bundled price paid. Any refund will be net of any discounts or refunds received and less any shipping, handling and applicable taxes, except in certain states and countries where shipping, handling and taxes are refundable. The refund does not apply to any damages incurred as a result of viruses. See Norton.com/guarantee for details including qualifying Norton subscriptions.

^‡Norton Family and Norton Family Premier features are not supported on Mac.

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